Question 1

What is The Ace Event Venue?

Accepted Answer

The Ace Event Venue is a luxury all-inclusive event space located in Carrollton, Texas, serving the Dallas-Fort Worth Metroplex. The venue features a 3,400 sq ft column-free main ballroom with 18–20 ft ceilings, an exclusive VIP Lounge (1,000 sq ft), a catering prep kitchen, private changing rooms, and 200+ free on-site parking spaces. The venue accommodates 250+ guests.

Question 2

Where is The Ace Event Venue located?

Accepted Answer

The Ace Event Venue is located at 3050 N Josey LN, Suite 160, Carrollton, Texas 75007, within the Dallas-Fort Worth Metroplex. It is easily accessible from Dallas, Plano, Addison, Farmers Branch, Irving, Allen, Frisco, Richardson, and surrounding DFW communities. Call (214) 952-4781 or email booking@theacevenue.com for more information.

Question 3

How many guests can The Ace Event Venue accommodate?

Accepted Answer

The Ace Event Venue accommodates 250+ guests, with flexible banquet, theater, and standing reception layouts. The main ballroom is 3,400 square feet with 18 to 20 foot ceilings, open-span and column-free for maximum layout flexibility.

Question 4

How much does it cost to rent The Ace Event Venue?

Accepted Answer

The Ace Event Venue offers all-inclusive packages including The Ace Signature (Prime availability, from $1,000), The Rose Package (All-Inclusive), and The Gold Package (Full Luxury). A $1,000 Save the Date deposit secures your preferred date. All packages include full venue amenities with no hidden fees.

Question 5

What types of events can be held at The Ace Event Venue?

Accepted Answer

The Ace Event Venue hosts weddings, wedding receptions, quinceañeras, birthday parties (sweet 16, milestone birthdays), baby showers, bridal showers, anniversary celebrations, corporate events, galas, retirement parties, graduation parties, holiday parties, cultural celebrations, workshops, photo shoots, and more. The venue is fully flexible and customizable for any type of celebration.

Question 6

Does The Ace Event Venue allow outside vendors?

Accepted Answer

Yes, The Ace Event Venue welcomes outside vendors with absolutely no vendor fees or restrictions. You can bring your own caterers, photographers, DJs, decorators, florists, and any other vendors. Outside vendors must be licensed, insured, and pre-approved at least 14 days before your event. They must also provide a Certificate of Insurance with $1M minimum coverage naming the venue as additional insured.

Question 7

What is the vendor policy at The Ace Event Venue?

Accepted Answer

The Ace Event Venue has a fully flexible vendor policy with no vendor fees and no restrictions. Clients can bring their own food, beverages, and service providers at no additional cost. This gives you complete control over your event experience.

Question 8

What amenities are included at The Ace Event Venue?

Accepted Answer

The Ace Event Venue includes: a 3,400 sq ft main ballroom, exclusive VIP Lounge (1,000 sq ft), programmable LED uplighting, moving head lights and spotlights, 120-inch 4K LED display screen, Dancing on the Cloud fog effect, 10Gbps fiber WiFi, premium distributed sound system, 4 wireless microphones, catering prep kitchen with ice machine, private changing rooms and bridal suites, 200+ free on-site parking spaces, valet parking option, backup 75kW power generator, 24/7 security camera coverage, and licensed on-site security staff.

Question 9

What are The Ace Event Venue's hours of operation?

Accepted Answer

The Ace Event Venue is open daily from 9:00 AM to 2:00 AM, seven days a week. Events can run until 2:00 AM. Early access before 9:00 AM is available for an additional fee. The venue can support up to 7 events per week.

Question 10

How do I book The Ace Event Venue?

Accepted Answer

To book The Ace Event Venue, you can: (1) call (214) 952-4781, (2) email booking@theacevenue.com, (3) fill out the contact form at theacevenue.com/contact, or (4) book directly online at theacevenue.com/packages. A non-refundable deposit is required to secure your date. The team responds within 5 minutes during business hours.

Question 11

What is the cancellation and refund policy at The Ace Event Venue?

Accepted Answer

The Ace Event Venue requires a non-refundable deposit to secure your event date. Cancellation policy: more than 90 days before your event — deposit only is forfeited; 60–90 days before — 50% of the package price plus the deposit is forfeited; less than 60 days before — the full package amount is forfeited. Rescheduling is allowed with at least 30 days notice for a fee, subject to availability. Full payment is due 7 days before your event.

Question 12

Is The Ace Event Venue wheelchair accessible?

Accepted Answer

Yes, The Ace Event Venue is fully ADA-compliant. Accessibility features include: ADA-compliant parking with van access, automatic doors, wide pathways throughout, adjustable tables, accessible restrooms, assistive listening devices, high-contrast signage, sensory accommodations, and trained staff ready to assist all guests.

Question 13

Does The Ace Event Venue have parking?

Accepted Answer

Yes, The Ace Event Venue has 200+ exclusive on-site parking spaces, all free of charge for guests. Valet parking service is also available for an additional fee. The parking lot is monitored by 24/7 security cameras.

Question 14

Can I host a wedding at The Ace Event Venue?

Accepted Answer

Yes, The Ace Event Venue is a premier wedding venue in the Carrollton-Dallas area. The main ballroom accommodates 250+ banquet-style wedding guests. Wedding packages include LED uplighting, luxury décor, a VIP Lounge for bridal parties, private changing rooms, red carpet entrance, premium sound and AV. Fully flexible vendor policy with no vendor fees or restrictions.

Question 15

Does The Ace Event Venue have a VIP area?

Accepted Answer

Yes, The Ace Event Venue features an exclusive VIP Lounge that is approximately 1,000 square feet (40x25 ft) with 12–14 ft ceilings. The VIP Lounge includes sectional sofas, lounge chairs, cocktail tables, a vanity, private storage, premium sound system, LED lighting, a 120-inch display screen, and Wi-Fi. It accommodates 15–30 seated guests or up to 60 at high density.

Question 16

What cities near Dallas does The Ace Event Venue serve?

Accepted Answer

The Ace Event Venue in Carrollton, Texas serves clients from across the Dallas-Fort Worth Metroplex, including Dallas, Plano, Addison, Farmers Branch, Irving, Allen, Frisco, McKinney, Richardson, Garland, Lewisville, Denton, and all surrounding DFW communities. The venue is centrally located for easy access from anywhere in the metroplex.

Question 17

Is there an event venue near me in Carrollton or Dallas?

Accepted Answer

Yes. The Ace Event Venue is at 3050 N Josey Ln, Suite 160 in Carrollton, Texas 75007, serving Dallas, Plano, Addison, Frisco, Irving, Richardson, and the rest of the Dallas–Fort Worth area.

Question 18

What are The Ace Event Venue's hours?

Accepted Answer

The Ace Event Venue is open every day from 9 AM to 2 AM. Call (214) 952-4781 or email booking@theacevenue.com to schedule a tour.

Question 19

What is the phone number for The Ace Event Venue?

Accepted Answer

You can call The Ace Event Venue at (214) 952-4781, or email booking@theacevenue.com. The team responds quickly during business hours.

Question 20

Is there free parking at The Ace Event Venue?

Accepted Answer

Yes. The Ace has more than 200 free on-site parking spaces, ADA-accessible van parking, and an optional valet service for your guests.

Question 21

Do I have to use the venue's caterer?

Accepted Answer

No. The Ace has no mandatory in-house catering, so you can bring your own caterer or choose a preferred partner. A full prep kitchen with an ice machine is included.

Question 22

Are napkins and table linens included in the packages?

Accepted Answer

Table linens in any color are included, and the Rose and Gold packages add runners and overlays. Elegant napkins in any color come with The Gold Package.

Question 23

Does The Ace Event Venue provide wait staff?

Accepted Answer

Yes. The Gold Package includes two professional wait staff, plus dinnerware, glassware, flatware, and chafing dishes.

Question 24

How do I book The Ace Event Venue?

Accepted Answer

Check availability and book online at theacevenue.hbportal.co, or call (214) 952-4781. A Save the Date deposit holds your preferred date.

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